The main purpose of the role is supporting the relationship development between Palletforce and its Members – listening to their concerns, identifying commercial opportunities, supporting change and the recruitment of new Member depots to the network as we grow.
We want our Members to know that we value them and their contribution to the network through listening and acting on issues - regular communication and field-based meetings are key to the success of this role as is supporting the internal linking of communication to maximise Member Relations Management.
Experience of working in a logistics organisation is essential
Palletised distribution experience would be beneficial
Exceptional customer service skills are required
The person holding this position must be able to communicate at all levels within Palletforce predominately at Director/senior level.
The candidate must be able to present/communicate/negotiate/influence at Director-level, as they are negotiating with existing Palletforce Members, and recruiting transport companies of varying size and financial standing. Invariably you are presenting to the owner/MD/board etc.
The candidate must be prepared to travel extensively within UK and work away from home on a regular basis.
Work closely with the Member Relations Director/Head of Network Recruitment to identify depots who require consolidation of their postcode area and negotiate the relinquishing of postcode area with depots.
To work with Head of Network Services and Regional Operations Managers to support the new Member implementation plan
To hold structure relationship reviews and follow through on issues raised by Members with Palletforce managers
To help identify financial, operational, and commercial risk to Palletforce.
To source new member depots.
To present to and negotiate with potential members
To ensure new members are of the quality, operationally/ commercially and financially required by Palletforce.
To ensure Network Member Agreement (contract) between Palletforce and new member are maintained and kept updated
To apply for this position, please send your CV and covering letter to firstname.lastname@example.org or submit your details in the form below.
No agencies please. Our recruitment and internal human resources strategy is implemented by our HR partner, Strategi Solutions.