Depot Support Manager

Job Title: Depot Support Manager
Location: Site Based – Burton-on-Trent
Employment Type: Full Time
Salary: Up to £42,000 per annum, based on experience
Closing Date: 08/12/2023

The Role:

We have an exciting opportunity for a Depot Support Manager to join us at our site in Burton-on-Trent. In this role you will manage the day-to-day functions and be the first point of contact for Palletforce member depots.

Rewards and Benefits:

We’ll support your development, help you grow and also offer you a package that includes:

• Competitive Annual Leave
• Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
• Employee Recognition Scheme
• Excellent Pension Scheme
• Life Assurance
• Health Care Cash Plan

We promote a culture which encourages innovative ideas, and we appreciate your talent is key to our success!

Role Responsibilities:

• To organise, manage and maintain all aspects of the Deport Support team.
• Need to be flexible for working hours depending on business needs.
• To support and carry out any duties required by the Hub Operations Director.
• To ensure all shifts are covered and enough resource is available.
• Complete one-to-ones and appraisals, giving clear objectives and following up to ensure the successful completion of tasks.
• Taking incoming telephone calls and making outbound calls, whilst also being the main escalation contact to resolve higher profile issues/concerns.
• Manage and ensure all discrepancies on consignments are resolved efficiently and effectively, using a high level of accuracy and attention to detail.
• Locating possible missing pallets and damages in a timely, thorough, and accurate manner by viewing CCTV footage and being the escalation point of contact.
• Manage the training of the depot support team.

Our Ideal Candidate Will Have:

Qualifications. Level 2 English & Maths.

Experience. You will have a good working knowledge of MS Office, ideally working with Excel. Good understanding of health and safety. Experience in a similar role would be beneficial.

Influence & Persuasion. Self-motivated with drive and enthusiasm. Excellent communication skills. Great attention to detail. Methodical and thorough approach to work. Organised and good at juggling tasks and prioritising. A great team player. The ability to work under own initiative.

People & Self Development. Positive attitude to work in a customer environment. You will be highly organised with good attention to detail, good at prioritising tasks and great team player. You will have the ability to stay calm under pressure and a methodical and thorough approach to work.

If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

“Let us be your employer of choice”

DIVERSITY AND INCLUSION

Equality, diversity and inclusivity are at the heart of everything EV Cargo does.  We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business.  By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group.

EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received.

Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.

“Let us be your employer of choice”

Apply for the role here.