{"id":108608,"date":"2023-03-03T11:24:41","date_gmt":"2023-03-03T11:24:41","guid":{"rendered":"https:\/\/www.palletforce.com\/?p=108608"},"modified":"2023-03-03T11:25:28","modified_gmt":"2023-03-03T11:25:28","slug":"customer-experience-and-sustainability-key-topics-at-record-breaking-palletforce-mgm","status":"publish","type":"post","link":"https:\/\/www.palletforce.com\/fr\/customer-experience-and-sustainability-key-topics-at-record-breaking-palletforce-mgm\/","title":{"rendered":"L&#039;exp\u00e9rience client et la durabilit\u00e9 sont les sujets cl\u00e9s de Palletforce MGM, qui bat tous les records"},"content":{"rendered":"<p>Palletforce d&#039;EV Cargo c\u00e9l\u00e8bre une participation record \u00e0 son assembl\u00e9e g\u00e9n\u00e9rale des membres o\u00f9 plus de 250 invit\u00e9s ont pris part \u00e0 la conf\u00e9rence annuelle, qui s&#039;est concentr\u00e9e sur l&#039;offre d&#039;une exp\u00e9rience client in\u00e9gal\u00e9e gr\u00e2ce aux valeurs de croissance, d&#039;innovation et de durabilit\u00e9 d&#039;EV Cargo.<\/p>\n\n\n\n<p>L&#039;\u00e9v\u00e9nement a c\u00e9l\u00e9br\u00e9 les r\u00e9alisations de 2023 et a d\u00e9fini la strat\u00e9gie du r\u00e9seau de distribution express prim\u00e9 pour am\u00e9liorer encore l&#039;excellence du service en offrant une exp\u00e9rience client imbattable.<\/p>\n\n\n\n<p>Dans une s\u00e9rie de pr\u00e9sentations cibl\u00e9es, les membres de l&#039;\u00e9quipe senior de Palletforce et d&#039;EV Cargo ont renforc\u00e9 l&#039;engagement continu envers la qualit\u00e9, guid\u00e9 par les valeurs de l&#039;entreprise EV Cargo.<\/p>\n\n\n\n<p>Une volont\u00e9 incessante de recruter et de fid\u00e9liser les membres les plus performants couvrant tous les codes postaux du Royaume-Uni, combin\u00e9e \u00e0 une gamme d&#039;initiatives de soutien, contribuera \u00e0 alimenter la croissance des membres individuels et du r\u00e9seau dans son ensemble. Ces initiatives comprennent des ateliers commerciaux, des briefings commerciaux, des r\u00e9unions op\u00e9rationnelles r\u00e9gionales, des sessions informatiques et un support commercial et marketing.<\/p>\n\n\n\n<p>Palletforce continue d&#039;\u00eatre un pionnier de l&#039;innovation et a lanc\u00e9 Palletforce PRO, une application mobile offrant une capacit\u00e9 ePOD pour am\u00e9liorer l&#039;efficacit\u00e9 et le service client. Elle pr\u00e9voit \u00e9galement d&#039;\u00e9tendre sa technologie d&#039;imagerie en direct sur mesure \u00ab\u00a0Pallet Selfie\u00a0\u00bb pour offrir aux clients une visibilit\u00e9 in\u00e9gal\u00e9e de leur fret tout au long du cycle de vie de la livraison.<\/p>\n\n\n\n<p>En travaillant en collaboration \u00e0 travers le r\u00e9seau, Palletforce pr\u00e9voit \u00e9galement de favoriser la durabilit\u00e9 environnementale et financi\u00e8re parmi ses membres. La d\u00e9carbonation de la cha\u00eene de distribution continue de jouer un r\u00f4le important et Palletforce est r\u00e9cemment devenu le premier r\u00e9seau express \u00e0 lancer EV Scope, un outil de d\u00e9claration des \u00e9missions o\u00f9 les membres et les clients peuvent facilement acc\u00e9der aux donn\u00e9es sur les \u00e9missions de port\u00e9e 3 pour les envois individuels.<\/p>\n\n\n\n<p>Des v\u00e9hicules de livraison enti\u00e8rement \u00e9lectriques ont \u00e9galement \u00e9t\u00e9 pr\u00e9sent\u00e9s lors de l&#039;\u00e9v\u00e9nement avec des offres exclusives disponibles pour aider les membres de Palletforce \u00e0 atteindre le z\u00e9ro \u00e9mission.<\/p>\n\n\n\n<p>Mark Tapper, directeur de l&#039;exploitation de Palletforce, a d\u00e9clar\u00e9 : \u00ab La participation record, tant en termes de membres que de d\u00e9p\u00f4ts repr\u00e9sent\u00e9s, a d\u00e9montr\u00e9 la volont\u00e9 de faire avancer notre excellent r\u00e9seau en travaillant en collaboration pour r\u00e9ussir ensemble.<\/p>\n\n\n\n<p>&quot;Notre concentration sur l&#039;exp\u00e9rience client et l&#039;excellence du service continuera de se renforcer et il \u00e9tait rafra\u00eechissant d&#039;entendre de nombreuses conversations sur la fa\u00e7on dont nous pouvons tous consolider nos efforts pour stimuler la croissance, l&#039;innovation et la durabilit\u00e9.<\/p>\n\n\n\n<p>&quot;Dans la poursuite de nos objectifs strat\u00e9giques, Palletforce et EV Cargo fournissent d\u00e9sormais plus que jamais un soutien aux entreprises membres individuelles, couvrant le commerce, l&#039;informatique, les ventes et le marketing.&quot;<\/p>","protected":false},"excerpt":{"rendered":"<p>Palletforce d&#039;EV Cargo c\u00e9l\u00e8bre une participation record \u00e0 son assembl\u00e9e g\u00e9n\u00e9rale des membres o\u00f9 plus de 250 invit\u00e9s ont pris part \u00e0 la conf\u00e9rence annuelle, qui s&#039;est concentr\u00e9e sur l&#039;offre d&#039;une exp\u00e9rience client in\u00e9gal\u00e9e gr\u00e2ce aux valeurs de croissance, d&#039;innovation et de durabilit\u00e9 d&#039;EV Cargo.<\/p>","protected":false},"author":18,"featured_media":108609,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[27,28,26,51],"tags":[],"postlocation":[],"posttype":[],"postservice":[],"class_list":["post-108608","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events","category-latest-news","category-news","category-news-and-events"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Experience And Sustainability Key Topics At Record-Breaking Palletforce MGM - Palletforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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