Palletforce’s annual Members General Meeting attracted a record attendance as the leading express freight distribution network revealed its strategy for 2022, with members helping raise £16,000 for local charities on the night.

Palletforce, which has more than 100 member transport companies in its network, showcased presentations from all of its directors at the event, the first held since before the pandemic in January 2020.

Directors laid out plans for a renewed focus on service quality, new member growth and innovative technology and IT advances, as Palletforce reinforced its position as a member-centric network.

And, at a charity auction during the MGM, members raised £16,000 for the Midlands Air Ambulance and the When You Wish Upon A Star charities. Items including sports memorabilia were auctioned off as Palletforce continued its significant commitment to charity and community initiatives as part of its wider sustainability strategy.

Mark Tapper, Palletforce’s chief operating officer, was delighted to see the meeting return to the company’s schedule with a record member attendance.

“The combined expertise, resilience and operational acumen of our member companies is the bedrock on which Palletforce has been built and it’s what underpinned our agility and carried us through the challenges of the pandemic.

“However, as focus on the future, we were pleased to outline our plans to further strengthen Palletforce’s position as the leading freight distribution network. That included our focus on delivering unrivalled service quality, recruiting and strengthening our membership and leveraging the innovative technological advances our IT team has been making. Our overriding focus is on customer service levels and it was great to have a full commitment from our members.

“Getting to talk to members and working together towards a shared success is invaluable. To see how generous everyone was in the charity auction was a source of great pride too ¬– Palletforce and our members take our community responsibilities very seriously and everyone put a lot of effort into helping two very worthy causes,” he said.

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